“Only authenticated users can join” must be disabled in Zoom settings. If this is enabled, then Read won't be able to join your meeting at all. This setting exists in multiple places:
- First one to check is the account level settings
- Log in to Zoom and navigate to https://zoom.us/profile/setting
- Select the "Meeting" tab
- Scroll down to “Only authenticated meeting participants and webinar attendees can join meetings and webinars” and make sure it is turned off
- The next place to check is in the PMI settings, which controls meetings created using a Personal Meeting ID:
- Open the Zoom app
- Click the down arrow next to “New Meeting” > “[your PMI]” > “PMI Settings”
- Make sure “Only authenticated users can join: Sign in to Zoom” is turned off
- Finally, please be aware that this setting can be overridden on a per-meeting basis by the meeting creator, so you should never check this when creating a meeting you want Read to record.
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