Depending on the configurations of your Zoom account, you may need to contact your account owner or admin to enable Zoom Apps for your account. Once enabled, all Zoom users in your organization will be able to access Zoom Apps.
In addition, pre-approval of Zoom Apps may be required in your account. If this is the case, your account owner or admin will need to pre-approve the Read App in the Zoom App Marketplace. This can be done at the level of the user, user group or all users on the account.
If you need to get pre-approval for Read Meeting Navigator, you will see the below message when you attempt to install the app:
For more details on how to enable Zoom Apps and pre-approve Zoom Apps in the App Marketplace, please refer to Zoom’s support page on Admin deployment of Zoom Apps.
A couple other tips to ensure you have the best experience with Zoom Apps:
- Upgrade to the latest version of Zoom if you haven’t already. Ask all meeting attendees to upgrade as well. If attendees join with an out-of-date version of Zoom, there is a chance they might not be able to participate.
- Keep in mind that Zoom Apps currently only work for desktop (Mac and Windows). Remind everyone to join from a desktop computer.