Common Issues
Having trouble using Read? You may find the solution to your issue here
- Why does somebody else own my meeting report?
- Why am I not getting Readouts (email and messaging reports)?
- Why is my report showing as "out of quota"?
- Why haven't I received a new Daily Read update?
- Why did Read leave my meeting before it was over?
- Why is Read not joining all of my Meet meetings?
- Why can't I unmute myself or turn my video on when Read joins the meeting?
- My email address changed and now I can't log in to my original account
- Is Read able to record Zoom Whiteboards?
- Why are my meeting titles not being saved in the meeting report?
- Why can't I reset my password?
- Why is Read still joining my meetings after I told it to stop or if I deleted my account?
- Why is there "Not enough data" to show my For You page?
- Why is coaching not available on my report?
- What is the "Incomplete" tab under Meeting Reports?
- Why didn't I get a Meeting Report?
- Why does it say I need to request access to my report?
- Multiple Read accounts
- Why didn't Read join my meeting?
- Why is Read not joining or recording all of my Zoom Meetings?
- How do I remove or stop Read from joining meetings?
- How do I allow unauthenticated users to join Zoom?
- How do I fix the “Restricted Data” error message for my Zoom meeting?
- How do I enable recording permissions in Zoom?
- Why can't I see recordings in my report, when I received a recording notification in my meeting?
- I can't find the recording of my meeting?
- I'm not seeing a transcript in my meeting report?
- My meetings are missing after creating a workspace!
- How does meeting report ownership work?
- I don’t want Read to join all my meetings, what are my options?