- Check the meeting chat to see who invited Read
- Update your Read account settings
- Check if you have multiple Read accounts
- Check Zoom app settings (Zoom users only)
- Remove Read manually during a meeting
- Delete Your Account
The Read Assistant (Read's meeting bot) will only automatically join a meeting if there's a Read user that was on the call or was invited to the meeting, whose account was set up to add Read to the meeting. If this happens on all of your meetings, then it's most likely your own Read account that has the Assistant auto-join enabled; if it only happens on some meetings, it may be due to other people using Read.
If you want to stop Read from joining your meetings in the future, the first step is knowing whose account is inviting it -- which could be multiple. We'd recommend reading through the sections on this page in order.
Check the meeting chat to see who invited Read
Whenever the Read Assistant joins a meeting, it will post a message to the chat disclosing the name(s) of whoever invited it. It’s possible that multiple meeting participants have Read enabled, and this can sometimes lead to confusion if you disabled Read from one account but it was still invited from another.
Each online meeting platform (Zoom, Microsoft Teams, Google Meet) has a chat functionality built into it. As long as this feature is enabled on your meeting, you can check the chat message from Read to identify who invited it, see:
Update your Read account settings
You may not realize that your own Read account is configured to have Read auto-join your meetings. As part of the account creation process, users sometimes gloss over important settings and are then surprised when Read continues to join meetings. Thankfully, this is easy to change within the Read settings under Account Settings > Meeting Assistant > Auto-join meetings. For more details, see:
Please be aware that Read can and will try to join any meeting that has “Add Read?” enabled on your Calendar page, regardless of whether or not you actually attend the meeting.
Check if you have multiple Read accounts
If you have "Add Read?" turned off from your account, but Read still joins your meetings and has your name listed in the chat message, that means you most likely created multiple Read accounts by accident.
Users sometimes create multiple accounts when using SSO (e.g. Google or Microsoft) to sign in, as the SSO account you pick may not be associated with the original Read account you created. For example, you might have logins to Read under a work email and also a personal email. This can cause confusion when trying to configure your settings or access meeting reports.
This article provides guidance on how to confirm if you have multiple accounts, and what to do if so:
Check Zoom app settings (Zoom users only)
If you installed Read’s Zoom app, you should make sure that the “Auto-open in Meetings” option is not enabled. You can find this by clicking the three dot menu in the top right corner when the Read app is open:
You can also uninstall the Zoom app by clicking “Remove” under your Added Apps in the Zoom Marketplace.
Remove Read manually during a meeting
As part of our strong stance on privacy, any meeting participant can disable Read via chat commands during the meeting. If you ever find yourself on a call with Read but you don't want to record it, you can type "read stop" to remove Read and stop the recording at that point (still generating a report for everything prior), or you can type "opt out" to remove Read and delete all data recorded from that meeting (generating no report). For more details, see:
Delete Your Account
While we would hate to see you go, we've made it very easy to delete your Read account, see:
Once you delete your account (or just update your auto-join settings), Read can no longer join meetings from that account. If you're ever in this situation and still have Read joining meetings, it must be coming from another account. In this case, please see: