There are a few reasons why Read may leave your meeting before it’s over.
Someone stopped or removed Read
Anyone in the meeting can stop Read by typing a command in the chat, by using the opt-out link if Read posted one in the chat, or by removing the Read Assistant from the call. What happens to the meeting data depends on how Read was stopped:
| Action | What happens |
|---|---|
| Read Stop (typed in the chat) | Read leaves the meeting. You still get a meeting report covering everything up to that point. |
| Opt Out (the opt-out link, or typed in the chat) | Read leaves and deletes all meeting data. No meeting report is created. |
If Read posted an opt-out link in the chat, people need to use the link to opt out. If there’s no link, they can type “Opt Out” in the chat. For all the ways to stop Read, see How to Stop or Opt Out of a Read AI Recording and How to remove Read from an ongoing meeting.
You hit your plan’s maximum meeting length
Each plan has a maximum recording length per meeting:
- Free: up to 1 hour
- Pro and Enterprise: up to 4 hours
- Enterprise+: up to 8 hours
When a meeting reaches the limit, Read leaves and builds the report from what it recorded up to that point. See What does "Max Recording Duration" mean?
Zoom: Read wasn’t allowed to record
On Zoom, Read asks the host for permission to record. If the host doesn’t approve, or local recording is turned off, Read leaves automatically after a few minutes. See How do I enable recording permissions in Zoom?
Google Meet: someone stopped Read from capturing the meeting
With Google Meet native recording, someone may have stopped the recording from the Read AI add-on. If no one approves Read’s recording request within 5 minutes, Read joins as a participant instead. If it still can’t record within 10 minutes, it stops. In both cases, the meeting appears on your Incomplete tab with the message “A meeting participant stopped Read's recording session.” See Using Read's Google Meet Native Recording.
Check your incomplete reports
Meetings that end early may be marked “incomplete.” Check your incomplete reports to help find the cause.