Transcription is controlled in your Read settings. If transcripts aren't showing up in your meeting reports, you can turn transcription on at any time.
Turn on transcription
- Go to Account Settings > Report Content.
- Make sure the Transcription toggle ("Enable transcription for meeting reports you own") is turned on.
Turning transcription on doesn't apply to past meetings, only to future ones.
If you're in a Workspace, your admin may have turned off transcription. Ask them to review What are all of the settings and permissions available with Workspaces?
Turn off transcription
You can disable the transcript in your settings at Account Settings > Report Content by turning off the Transcription toggle. Turning it off doesn't remove transcripts from meetings where it was already on, and Read still generates meeting recaps. Workspace admins: see What are all of the settings and permissions available with Workspaces?.
Still not seeing a transcript?
If transcription is turned on but a report still has no transcript, see Why am I not seeing a transcript in my meeting report? for other things to check, such as incomplete reports and Zoom recording permissions.