Per our Terms of Service, Read does not provide refunds unless there was some issue with the service that prevented you from using it as advertised.
We give all users a free Enterprise trial and offer the Read Free plan so that everyone can try out the product before making a purchase. Our annual subscription is also priced at a significant discount compared to the monthly plan in exchange for an annual commitment.
Technical Issues
If you are having a technical issue with your account, we ask that you reach out to our support Team by clicking "Get in Touch" from the support window at the bottom right of this page.
Subscription Renewals
Your recurring subscription will automatically renew unless you cancel it. You can easily cancel your recurring subscription at any time, but to avoid being charged for the next subscription period, make sure to cancel it before your renewal date. Prorated refunds are not provided if you cancel it before the end of the current subscription period, however, you will continue to have access to your plan features through the end of the subscription period.