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How do I join my company's Read Workspace?

Updated

If your Read subscription is provided by your company or organization, you'll need to join your organization's Workspace to access it. In most cases, you'll receive an email invite with a link to join your Workspace.

There are a couple of exceptions:

  • If your organization has set up the Workspace so that approved users join automatically, you'll be added to the Workspace the next time you log in to Read. If this applies to you, skip to Step 2 below.
  • If your organization allows Workspace join requests, you may see your organization's Workspace when you sign up for Read (or later, from Join Your Team at the top of the left navigation) and can request to join it. An admin will approve or decline your request. See Workspace Join Requests.

Step 1: Respond to the invite email

  1. Check your inbox for an email from Read Support (support@e.read.ai) with the subject "You have been invited to join a Read Workspace."
  2. Click Join the Workspace.

Don't forward this email to another account. You must create your account with the email address that was invited, or you won't be added to the Workspace.

Step 2: Create an account

  1. The email link takes you to the Create account page.
  2. Click your company's preferred sign-on provider (see How does single sign-on (SSO) work with Read?).
  3. Sign in with your company credentials. Make sure you use the same email address that received the invite.

If you sign up with email instead of SSO (Continue with email and password), you'll need to verify your email address before you can join the Workspace: enter the 6-digit code sent to your inbox and click Verify.

Step 3: Join your company's Workspace

  1. The first screen you see should be Join Workspace.
  2. Click Accept.
  3. Once you're added, click Continue.

If you miss this step, you can still accept the invitation after creating your account. See What is a Workspace and why do I have an invite? below.

What is a Workspace and why do I have an invite?

Workspaces are used to manage Read across an organization, including setting recommended settings for everyone. You'll see a Workspace invite in one of two ways:

  • You don't have an account yet, but you received an email invite to join a Workspace. Accept the invite by clicking through the email and following the onboarding steps.
  • You already have an account and received an invite to join the Workspace. When you click through the email, you'll see a request to join the Workspace and migrate your past meetings. Please accept both.

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