Hello! We're delighted to welcome you to Read. If you want a better understanding of what Read is and how to get the most out of its features, you're in the right place.
- Overview of features
- How to start using Read
- Pricing and plans
- Using Read with coworkers?
- Tell Read to join your meetings
- Other apps and integrations
- Having trouble using Read?
- Quitting Read is easy too
Overview of features
Read is an AI-powered service that helps you with your meetings, emails, and chat messages in many different ways.
With Read AI, you can:
- Automatically generate notes with summaries, action items, key questions, and a full transcript
- Organize notes with report templates, so each meeting report highlights what matters for that type of conversation. See What are report templates?
- Record and play back the meeting audio and video, with key moments automatically highlighted (playback is available on Enterprise and Enterprise+ plans)
- Measure and track various aspects of meeting performance, like sentiment and engagement
- Receive speaker coaching and recommendations to make your meetings more effective
- Ask questions about your meetings and work content. See Using Ask Read to search your meetings and connected apps
- Get ready for upcoming meetings with pre-reads on the Prepare page. See Using Prepare to get ready for upcoming meetings
- Organize your reports in folders, and share collections of reports with your team using shared folders. See What are folders?
- Schedule meetings easily with a link others can use to book meetings on your calendar
- Get help from Ada, Read's AI executive assistant, which works over email to handle scheduling and answer questions about your meetings and work. See Get started with Ada: Read AI's Executive Assistant
- Add Read's browser extension so you can quickly add Read to meetings
- Use Read's desktop and mobile apps to record in-person meetings, or meetings on platforms Read can't join (for example, Webex or Slack huddles)
Read also integrates with many other apps and services to bring these features to the platforms you already use. Read has direct integrations with several platforms, with more coming all the time. You can also set up your own integrations with many more platforms using webhooks, Zapier, our MCP server, and/or our API.
To learn more about these features, or if you have any other questions about Read, search this Support Center, and reach out to our Support Team if you can't find the answer.
How to start using Read
Before you start, make sure Read supports the platforms you use. For meetings, Read currently has direct support for Microsoft Teams, Google Meet, and Zoom. You can also record in-person meetings using Read's mobile or desktop app. For anything else, you may still be able to use Read by recording your conversation and uploading it to Read.
For more details, see:
Once you're ready to start using Read, you'll need to create a free account:
After you sign up, a Getting Started checklist helps with your first steps: connect a calendar, add Read to a meeting, view a meeting report, and connect an integration.
Pricing and plans
Read offers several plans depending on the features you need, including a Free plan. To learn about the different plans and how licensing works with Read, see:
Not everyone in your meetings needs to pay for Read to benefit from it, but we do recommend that participants at least create free accounts so they can securely view meeting reports on Read's website. For more details, see:
Using Read with coworkers?
If several people in your organization use Read, we strongly recommend that you join a Workspace together. Workspaces support several important features:
- Manage multiple Read licenses from a central billing account
- Set policies for default and restricted settings for Read users
- Easily share reports (and knowledge) with other Workspace members
- View Workspace and team-level metrics from your meetings to better understand how your organization is functioning
For more details, see:
If you plan to create and administer a Workspace, you should also review:
To create a Workspace, click Join Your Team at the top of the left navigation, or Create a Workspace on the Plan & Billing page.
Tell Read to join your meetings
One of the most important steps when you start using Read is getting it to join the meetings you want. Everyone is prompted to connect their calendar and review their auto-join preferences when creating their account, but if you need to change or redo this at any point, see the articles below. You can also change which meetings Read joins automatically in Account Settings > Meeting Recording (Auto-Join Preferences).
For more details, see:
Zoom meetings: Read can only join a Zoom meeting if you've connected your Zoom account to Read and you're in the meeting, signed in to that same Zoom account. See Upcoming Changes to Zoom Meetings.
If you have a meeting you want to record but Read didn't join automatically, there are several ways to add Read to the call manually:
Read can automatically share your meeting notes with your participants (anyone invited to the meeting). You can control this and other related "distribution" settings for the reports you own. To learn more, see:
Other apps and integrations
Read can connect to more than just your calendar. We offer a suite of apps and integrations that let you use Read in many of the tools and services you already spend your time in.
Read's recaps are a great resource after your meeting ends, but you can also open Read's live meeting dashboard during your meetings. It shows live notes and real-time metrics, along with other tools for your meeting. To learn more, see:
If you have in-person meetings, you can install Read's free app for iPhone or Android, or our desktop app, to record and create reports for those meetings from your device:
Outside of meetings, Read can also connect to your email (Gmail, Outlook), chat (Slack, Teams), and other platforms like Salesforce and HubSpot. You can see the full list of available integrations on your Integrations page, and you can learn more about them here:
If you use Google Chrome or Microsoft Edge, check out Read's browser extension, which unlocks a number of Read features across Google (Gmail, Meet, and Google Calendar), Teams, and Zoom meetings:
Having trouble using Read?
Sometimes Read runs into trouble and can't join a meeting, or it joins but you don't see a meeting report afterward. This can happen for a variety of reasons, and the most common are covered in these articles:
If you run into an issue you can't resolve, contact Read's Support Team for help.
Quitting Read is easy too
While we'd hate to see you go, we always want you to have a great experience, and that includes being able to leave when you want.