Hello! We’re delighted to welcome you to Read. If you're looking to get a better understanding of what Read is and how to take advantage of all the different features, you're in the right place.
- Overview of features
- How to start using Read
- Pricing and plans
- Using Read with coworkers?
- Tell Read to join your meetings
- Is Read not joining your meetings?
- Quitting read is easy too
Overview of features
Read is an AI-powered service that helps you with your meetings, emails, and chat messages in many different ways.
With Read for meetings, you can:
- Automatically generate notes with summaries, action items, key questions, and a full transcript
- Record and play back the meeting audio/video, with key moments automatically highlighted
- Measure and track various aspects of meeting performance like sentiment and engagement
- Receive speaker coaching and recommendations to make your meetings more effective
- Schedule meetings easily with a link others can use to book meetings on your calendar, and optimize your calendar with Read's "smart scheduling" recommendations
- You can even get notes, transcripts, and metrics in real time using Read's live meeting dashboard
If you enable Read for your email (Gmail, Outlook) and/or chat (Slack, Teams), you can also:
- Get notes from across all of your connected apps, in topic-based reports called "Readouts"
- Summarize email threads directly in your Gmail inbox with Read's Chrome extension
- See contextual updates in your Gmail threads from your related Readout conversations
- Share meeting notes and Readouts to Slack and Teams either automatically or on-demand
- (Coming soon) Draft email replies with generative AI that leverages the knowledge from your Read reports
In addition, Read integrates with many other apps and services to bring these features to the platforms you already use. Read has direct integrations with several platforms, with more coming all the time. Users can also set up their own integrations to many more platforms using webhooks and Zapier.
To learn more about the above features, or if you have any other questions about Read, we recommend searching this Support Center, and reaching out to our Support Team if you can't find the answer.
How to start using Read
Before starting with Read, you should confirm that Read supports your platforms of choice. For meetings, Read currently has direct support for Microsoft Teams, Google Meet, and Zoom. You can also record in-person meetings using Read's app for iPhones. For any other scenarios, you may still be able to use Read if you record your conversation and then upload it to Read.
For more details see:
Once you're ready to start using Read, you'll need to create a free account:
Pricing and plans
Read offers a flexible approach to pricing, with multiple plans depending on the features you need, as well as a free tier. To learn all about the different plans and how licensing works with Read, see:
Note that not everyone in your meetings needs to pay for Read to benefit from it, but we do recommend participants at least make free accounts in order to securely view the meeting reports on Read's website. For more details, see:
Using Read with coworkers?
If multiple people in your organization are using Read, it's strongly recommended that you join a workspace together. Workspaces support several important features:
- Manage multiple Read licenses from a central billing account
- Set policies for various default and restricted settings for Read users
- Easily share reports (and knowledge) with other workspace members
- View workspace and team-level metrics from your meetings to better understand how your organization is functioning
For more details, see:
If you intend to create and administer a workspace, you should also review:
Tell Read to join your meetings
One of the most important steps when starting to use Read is getting it to join the meetings that you want. All users are prompted to connect their calendars and review their auto-join preferences when creating their account, but if you need to change or redo this at any point, see:
If you ever have a meeting you want to record but Read didn't automatically join, there are multiple ways you can add Read to the call manually:
Read can be configured to automatically share out your meeting notes with your participants (anyone invited to the meeting). You can control this and other related "distribution" settings (for the reports that you own); to learn more, see:
Other apps and integrations
Read can connect to more than just your calendar. We offer a suite of different apps and integrations that allow you to use Read in many of the tools and services you already spend your time in.
While Read's recaps are a great resource to have after your meeting ends, you can also access a live dashboard from Read during your meetings. The live dashboard includes automatically generated notes and transcription in real-time, plus metrics and other tools to manage and access your reports. To learn more, see:
If you ever have in-person meetings, you can install Read's free app for iPhones to easily record and create reports for those meetings from your phone:
Outside of meetings, Read can also connect to your email (Gmail, Outlook), chat (Slack, Teams), as well as other platforms like Salesforce and Hubspot. You can see the full list of available integrations on your Apps & Integrations page, and you can discover more about them here:
If you use Google Chrome (or another Chromium-based browser), we'd encourage you to check out Read's browser extension, which unlocks a number of powerful Read features across Gmail, Meet, and Google Calendar:
Having trouble using Read?
Sometimes Read runs into trouble and can’t join a meeting, or maybe it joined but you don’t see a meeting report afterward. This can happen for a variety of reasons, and the most common are outlined in these articles:
As always, if you encounter an issue you can't resolve, you should contact Read's Support Team for assistance.
Quitting read is easy too
While we would hate to see you go, we always want you to have a great experience, which includes being able to leave when you want.