Read tracks "incomplete" meetings under the Meeting Reports > Incomplete tab.
If you go there you can see a list of meetings that didn't record. This could happen for a variety of reasons:
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Read was not admitted to the meeting or permission issues
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Report was not generated due to insufficient words in the meeting or participant's audio was muted
- Invalid language detected in the meeting (List of supported languages)
- Read was not given recording permissions (Zoom specific)
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Someone typed a command into the meeting chat to disable Read
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If you see "unknown issue", please reach out to support.
- If you uploaded a file to generate a report (using Upload Credits) but do not see the report under both Reports page and Incomplete tab, please check if:
- the file contains > 50 words, Read requires a minimum of ~50 words in order to be able to generate a meaningful report.
- language spoken in the meeting is supported: List of supported languages